Cookie Policy
This page explains what cookies are, how Ugreenlab uses them on ugreenlab.com, and how you can control them. We use only essential cookies for the shop to work, secure payment cookies from our providers, and one first-party cookie to understand where visitors come from. We do not use advertising cookies.
What are cookies?
Cookies are small text files that websites save on your computer or mobile device when you visit them. They help the website remember your actions and preferences, such as what is in your shopping cart or which language you prefer. This makes your next visit easier and the site more useful.
Essential cookies
These cookies are strictly necessary for Ugreenlab to function. Without them, you cannot use core features like adding items to your cart or checking out. We use essential cookies to:
- Keep items in your shopping cart as you browse.
- Remember if you are signed in to your account.
- Save your selected shipping country, currency, and language preferences.
You cannot opt out of these cookies because the website will not work properly without them.
Payment provider cookies
When you proceed to checkout, we use Stripe and PayPal to process payments securely. These third-party providers set their own cookies to prevent fraud and ensure the security of the transaction. Ugreenlab does not see or store your full card numbers. These cookies are managed by Stripe and PayPal according to their own privacy policies.
Marketing attribution cookie
We use one first-party cookie to measure how effective our marketing is. This cookie remembers how you first arrived at ugreenlab.com (for example, via a search engine or a social media link). It lasts for 90 days. This helps us understand which channels bring visitors to our store. We do not use this data to show you targeted ads on other websites.
No advertising cookies
Ugreenlab does not use advertising cookies. We do not track your browsing behavior across other websites to build a profile of your interests, and we do not share your data with ad networks for retargeting purposes.
How to control cookies
You can control and manage cookies through your web browser settings. Most browsers allow you to block or delete cookies. Please note that if you block essential cookies, you may not be able to add items to your cart or complete a purchase on ugreenlab.com. For instructions on how to manage cookies, please check the help section of your specific browser.
Contact us
If you have questions about this Cookie Policy, please contact us by email at [email protected] or use the contact form. We reply within 1 business day. Please include your order number if your question relates to a specific order.